First, its helpful to have a jumping-off point with a general template you can adapt to whatever situation arises. Sorry to bug you again about this, but we are still having problems with X and . (if we have already received some assistance with X). You could make yourself sound more polite by saying "I apologize for the wait/delay" View your dashboard to see your daily job matches. "I'm sorry for keeping you waiting so long" is correct though. ", Reliable, meticulous and astonishingly prompt. I love your idea and have attached more information about how I think I can help. It turns out that theres a lot more to the process than I had originally bargained for. My apologies for the delayed response. When this is the case, we might not feel the need to say sorry, but we might at least want to find a gentler way to apologize to someone for making them wait. Sorry to keep you waiting or Sorry FOR keep you waiting? Sorry to keep you waiting implies that you might have to do more searching before giving someone what they want. It is fine but can be a bit better: I am sorry for having kept you waiting for so long. We appreciate you sticking with us. estimated time: 30 minutes,directly in your inbox. I beg your pardon, M'Lady, for keeping you waiting. Martin holds a Masters degree in Finance and International Business. My apologies for the delayed response. sorry you had to wait. Lastly, you may also start by apologizing and say 'apologies' for the long wait and then proceed to thank the customer for his/her 'patience' a noun which means 'the capacity to accept or tolerate delay, problems, or suffering without becoming annoyed or anxious'. If you could just bear with me for another couple of days, I should have a more concise answer. ", I love how the editors make my work so much better. (Phone representative), "I'm so sorry for the wait" Read on to learn more about the best synonyms and how to use them. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Sorry For Making You Wait On This Reply "Sorry for making you wait on this reply" is similar to "thank you for your patience." We use it to acknowledge that somebody has "waited" a long time for our reply to come to them. + Read the full interview, I sometimes wonder if my English expressions make sense clearly and TextRanch helps me a lot in such cases. This article will highlight the following to help you:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'grammarhow_com-box-3','ezslot_1',105,'0','0'])};__ez_fad_position('div-gpt-ad-grammarhow_com-box-3-0'); The preferred version is thank you for your patience. This phrase works well because it takes sorry away, which can sometimes have negative connotations. sorry for keeping you waiting. I shows that you offer your apologies. Satisfaction guaranteed! By signing up, you agree to InHerSight's Terms and Privacy Policy, You now have access to all of our awesome content. We are still having difficulty with X. I hope you can forgive me, but I have. The best answers are voted up and rise to the top, Not the answer you're looking for? You must log in or register to reply here. So, you are in order if you say: I'm sorry to keep you waiting. sorry Explain what happened simply. I don't think any of these situations call for an apology, and inserting a "fake apology" (anything fitting the pattern of "I'm sorrybut") serves no purpose and is at best patronizing. I hope you appreciate the attached file finally being ready for you. ", This app is even better than grammarly! Another common scenario is that you simply needed more time to respond to an email and have been thinking over someones request. It allows you to revisit something when you believe it's more appropriate after an email. Heres some general guidance on crafting an "I'm sorry" email to get you started: Dont blame anyone else for your delaytake responsibility. "I apologize for the wait, could I have your credit card number please?" Create a free InHerSight account to get unlimited access to top companies lists, anonymous employer reviews, articles, career advice, daily job matches, and our growing community of professional women. 'wait' A 'wait' 'a period of waiting'. Sorry to have kept you waiting for longer than I intended. Check out these examples to see how it works: I had hoped to respond sooner, but doesnt use an apology at all. It shows that you did not mean for someone to wait as long as they did before receiving a follow-up email. "Sorry that you had to wait so long." It feels good to get a review from a direct human not AI generator. Sorry for keeping you waiting for so long. I didnt know where to get the information from, so I had to do a bit of searching. Thank you for your patience. It shows that you are sorry for the wait that someone had to go through. I appreciate your patience here. Sorry for keeping you waiting all this time. Sorry for keeping you waiting works well and is a close synonym to sorry to keep you waiting. The two phrases are nearly identical, and it mainly comes down to a style choice to determine which one is better suited to you. If you use "let", there is an implication that you allowed the person to wait. If you're making a reasonable request, there's no need to preface with "sorry" about this or that. + Read the full interview, I love TextRanch because of the reliable feedback. It wasnt my intention to make you wait this long for an answer from me. It may not display this or other websites correctly. I would not say that I am sorry to "bug them" if they have not resolved the problem yet. Appreciate you sticking with us is slightly more informal. For instance, a receptionist on the phone apologizes that you will have to continue waiting for another 10 minutes. 39 Shay S DMM 2017/05/11 12:25 I apologize for the long wait. Like some others above, you should not use this phrase when there is a specific deadline that youve missed. I didnt know where to go to find the information that you were seeking. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. An example of data being processed may be a unique identifier stored in a cookie. Ill be sure to get the files sent across to you first thing in the morning. What you should say to your assistant is: Im sorry to have to ask you to keep waiting for the customer to arrive (no need for there). Take the opportunity to fix the problem or mistake and rebuild broken trust. For example. Share Improve this answer Follow var loader = function () { ${ company.headquarters}. have kept you waiting. I apologise about making you waiting. Free and automatic, this tool compares phrases. A good question: I'm in a similar quandry with a supplier, but after 'sorry to bother you' email or two, I started to ratchet-up the bluntness. ", Thank you TextRanch. " var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; The only part that seems informal here to me is the word "bug", which I would instantly replace with "bother". I simply let my response slip through the cracks, so please excuse my delay. In these cases, thank you for your patience sounds sarcastic, so you should probably avoid using it. I know this is different than what the OP was asking, but I prefer to be as polite, sweet, and cordial as possible when asking for help. Please tell us why you want to close your account: Fast corrections and brief feedback from a human editor. I hope you didnt mind the wait. The recipient will certainly appreciate you sending them this because they have been waiting around for an email from you for a while. Sample Email/Letter 4: Dear <NAME>, I wanted to follow up regarding the <Job Title> position. I was trying my best to find out where to go to source these documents. Nov 18, 2017. [](https://eikaiwa.dmm.com/uknow/questions/50289/) Do forgive me for keeping you waiting, chaps. "wait" or "delay" are fine to use either way, both words kind of mean the same thing. Its good to use these phrases to build a strong rapport.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'grammarhow_com-box-3','ezslot_7',105,'0','0'])};__ez_fad_position('div-gpt-ad-grammarhow_com-box-3-0'); Sorry to have kept you waiting is a great alternative in formal emails. You can switch between them in formal contexts to keep your writing interesting. My recommendation: go with 'Sorry to bother you' or even better 'We're sorry to bother you'. By signing up or logging in, you agree to InHerSight's. ", Thank you so much. I wasnt able to find out the information I wanted sooner than this. Is it correct to say "have had you kept waiting", which could be understood as "you have been kept waiting"? I want you to know that you will be the first to hear about it when I get an answer. It can be construed as an excuse, which some people do not appreciate, but it can work in most cases. It's the classic "fake apology" pattern and it's annoyingly insincere. There arent any other ways to get around the blame of it. If you know there isnt much time pressure related to the reply; you can use a phrase like this. i thank you for patience. Addendum: To clarify, I'm interested in both cases when we directly pay for the service requested and when we don't. If you could just bear with me for another. Watch the video: Only 1 percent of our visitors get these 3 grammar questions right Sorry this took so long is a great choice in many situations. sorry to be late. You can say "thank you for your patience" to replace "sorry for wasting your time.". You may never know how your career can pivot to a different direction, Foster inclusivity, awareness, and safety for your employees, How it got started, from a team of women who fostered its global growth, Mentorships, internal development programs, conference reimbursement, and more, A salary range already existsyou just have to talk to the right person, Companies where you can rest, recover, and bond with your child. We could use this phrase in the following ways: This phrase works well when you are okay making an excuse for why you did not send. At InHerSight, we use data to help women find and improve companies where they can achieve their goals. Continue with Recommended Cookies. Im sorry this took so long. Of course, Ill be happy to meet you in your office to discuss this further. "Sorry to be a bother, but" would also work to avoid "you". Leave this page open, and your corrected text will appear as soon as it's ready! I tried to speed things up as quickly as I could for your sake. tar command with and without --absolute-names option. But being 5 minutes late to a lunch appointment is not a big mistake, so saying "Sorry to keep you waiting" is a perfect way to apologize. As you may already know, a "delay" is a late action so you're expressing your apologies for your late action by saying that. + Read the full interview, I love that TextRanch editors are real people who revise the text and provide feedback it makes it so personal. We hope that youll be able to accept these files, even if they are slightly later than expected. If there really is a need to be more formal, there are potentially two different situations. Thank you for your patience. Apologies for making you wait. Feel free to come to us if you have any issues with the product we delivered. I didnt mean to make you wait is a good conversational alternative to use in messages. A letter of apology should be about more than just apologizing. Don't even think of the faux apology, "I hope I didn't miss your reply, but". If the email has been passed to you, but someone else originally dealt with it, you might not have a clear understanding of how long the recipient was waiting. Perhaps a colleague emailed to share exciting news or information with you. For instance, you may have had to find the answer if they asked you a question. No matter how much you try to organize your inbox, oversights happenyoure scrolling through your messages and discover you never replied to an email. The consent submitted will only be used for data processing originating from this website. Note that including a deadline (also phrased as a question) in the original correspondence can help the recipient prioritize their work and possibly avoid the need for a follow-up. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Thank you for your detailed answer, but I'm still not clear. ", Human who is reviewing my question not automated machine. Its a polite way to keep a good rapport with the recipient. Maybe youre looking for a more suitable phrase to include in a business email besides sorry to keep you waiting.. How can I control PNP and NPN transistors together from one pin? We are still awaiting a response regarding issue X. While its best practice to respond right away and let them know youll get back to them soon, sometimes we forget to send that courtesy note. I originally thought this question might help people who really don't know any standard English alternatives for OP's ubiquitous slang use of "bug". Firstly, of course, I would like to apologize for keeping you waiting so long. It is more personal, as it implies that you take responsibility. w.addEventListener("load", loader, false); Also, the final section covers more about sorry to keep you waiting. It will explain whether its correct and appropriate in professional emails. It shows that you did not mean for someone to wait as long as they did before receiving a follow-up email. VASPKIT and SeeK-path recommend different paths. However, something may have come up that prevented us from doing so. It shows that you represent a larger organization rather than offering your own apologies. For a better experience, please enable JavaScript in your browser before proceeding. long wait , A 'wait' is 'a period of waiting'. It only takes a minute to sign up. I apologize for keeping you waiting so long in the cold. My workload has been particularly heavy, and I dont have much extra time right now. If the answer took you a few days to find, you should be polite and say sorry to keep you waiting.. All in all, I don't think using "you" or "your" is too big of an issue, as long as it's not being used in an accusatory sentence--It's certainly not an issue when you're apologizing for a disturbance. It is best to use this phrase if you werent the original person to email the recipient. Based on the context, I would phrase things completely differently, and use other words to acknowledge the progress that has happened or is needed. Sorry this took so long is a great choice in many situations. Thank you for your patience. Sorry about the wait I didnt mean to make you wait at all. OP's bug is informal/slangy, and shouldn't be used unless you know the other party very well, but in most other contexts it should be fine to say "Sorry to trouble (or bother) you again". Sorry to have kept you waiting - is what you say to someone afterwards, when you finally have time for them. Like us on Facebook by clicking the like button below: Share TextRanch on Facebook by clicking on the button below. "wait""delay" delay To "keep . Read more about Martin here. Not rated It took much longer than I initially realized for me to get this through the correct channels. ", let me rephrase it: The structure "have + (verb)" works better than "have + (verb) (verb)ing", which sounds awkward. Sorry for making you wait on this reply, but Ive discussed the matter with my superior, and were happy to proceed. It is a formal choice that shows you are appreciative of them. "Sorry for the long wait." Checks and balances in a 3 branch market economy. Emphasize that youre willing to communicate further about the issue or request, and if email is your Achilles' heel, suggest a quicker mode of communication to expedite the conversation. It implies that something was out of your control but prevented you from replying sooner. . Im sorry this took so long. + Read the full interview, Zubair Alam Chowdhury, Technical Support Specialist, TextRanch has helped me to improve my written skills as well as to communicate more naturally, like a local English speaker. However, its wise to start an email with apologies for the delay because its polite and apologetic. Again, were very sorry that it took so long for us to get to the bottom of this. Better: I'm sorry for having kept you waiting for so long. Saying making you wait also shows that you are taking responsibility for how long something took. Sorry for keeping you waiting. This article will explore some better synonyms in formal emails. + Read the full interview, Quick response and got what I intend to say. ;)". So I'm voting to close because it's not really about language at all. "Yes, so do I. Closing your account will prevent you from accessing your past revisions, and you will no longer be eligible for a FREE daily revision. I am sorry for having kept you waiting so long. Ive gathered all of the information for you now, so you can look into it to your hearts content. We do not mean to be burdensome, but we are still having issues with And you yourselves are not angels, and therefore you are also to blame for what happened. So this sentence would be better as "I'm not sure if I should have the students cleaning the classroom every day." Here are three email apology samples that illustrate how to say sorry at work in several everyday situations you may experience. Then, youll have some synonyms ready to go whenever you want to replace sorry to keep you waiting.. Sorry to keep you waiting, but [something] - is what you should use when you're telling somebody that they'll have to wait a bit longer. Thank you very much for the opportunity. The preferred alternatives are sorry to have kept you waiting, sorry this took so long, and sorry for keeping you waiting. These phrases work well in business emails to show that youre apologetic for how long something took. honestlysincerely It again allows us to take the blame for making them wait. E Egmont Senior Member Massachusetts, U.S. English - U.S. Nov 8, 2014 #3 There is no set formula for this. Here it is now, though. This gives me more confidence that the context will be correct, which is hard to trust with auto-correction apps", A real person editor is much2 better than a software editor. deadline for delivery is [such and such]. Ive gathered all of the information for you now, so you can look into it to your hearts content. } I apologize for the long wait. Polite, clear, to the point! Copyright since 1998 DMM All Rights Reserved. Is there a weapon that has the heavy property and the finesse property (or could this be obtained)? I didnt mean to make you wait is a conversational alternative to sorry to keep you waiting. It shows you take responsibility for making someone wait longer than you expected. Thanks @Wesley. I was wondering if there was a more formal and polite way of saying: Sorry to bug you again about this, but we still have not received a response about X . (if we still have not received any assistance with X). This is most likely how I would write it, an apology seems to be an admission that you feel "bad" for asking and can sound "whiny", while a thank you gives the idea that you feel "good" about their previous help and appreciate it. Can someone explain why this point is giving me 8.3V? Im sorry to have had you kept waiting. would mean that you have had to ask your assistant to ask your visitor to wait until you were ready. Which one to choose? Apologies for only just getting back to you is appropriate when you have spent a long time looking for an answer. } else if (w.attachEvent) { We and our partners use cookies to Store and/or access information on a device. Stop saying 'I'm sorry' - say THIS instead - 17 more advanced alternative phrases (STORY LESSON), 3. Perhaps the following example will help you understand it: Dear Aimee,Apologies for the delay, but we have finally found a resolution. ", I love being able to see the tracking of the changes! Thank you for your patience. Hope you werent kept waiting too long is a good way of showing that youre sorry about the wait. Make it better. Our goal is to create English lessons that are easy to understand for everyone. Apologies, gentlemen, for keeping you waiting. 1. Is there a generic term for these trajectories? }; Not everyone will believe that this excuse is true, but you can use it when there isnt time pressure based on the reply youve sent. #6. :). I really appreciate you being patient with me while I figured this out. b.My apologies for the delay and any inconvenience coursed. if (w.addEventListener) { Get extra help with longer text and special files. Maybe some of these examples will help you to understand how it works: So sorry for the late response is a synonym for the previous section. There were a few things that I needed to do first before sending you the files. What Do You Call Someone Who Has the Same Birthday as You? One of our experts will correct your English. Nevertheless, I am ready to proceed with the negotiations. You can still use it in business emails, but its best to use this when youre looking for a more conversational tone with the recipient. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. If the waiting was done in the past, you could probably say: Sorry for keeping you waiting last week in the park, I just couldn't make it. I hope you didnt mind the wait. apologize [](https://eikaiwa.dmm.com/uknow/questions/43197/)sorry I suppose it's simply too many verbs (3) packed together around one object, which doesn't sound natural in this context. Here you can set your new address email. "Sorry to have kept you waiting" is a great alternative in formal emails. Top Customer Service We are here to help. I like your sandwich approach (i.e. Heres an email example for this scenario. What's the cheapest way to buy out a sibling's share of our parents house if I have no cash and want to pay less than the appraised value? We and our partners use cookies to Store and/or access information on a device. I just want to make sure that everything is going according to plan before responding. I'm sorry for keeping you here all night, abby. Using didnt here implies that the wait is over. It shows that you are sorry for the wait that someone had to go through. It is a formal choice that shows you are appreciative of them. Your feedback helps us improve our service. I think I will accept this answer since it seems to work well for cases when we have or have not received any response at all yet, and because it doesn't require us to say sorry in first place. You are using an out of date browser. I was looking through my drafts and realized I did not send this. Include any information that's still relevant to the original message and share additional updates that developed during the wait. You could instead say Im sorry to have had you kept waiting.. = After you left, I felt guilty that I had kept you waiting. Want more FREE revisions? Welcome to Grammarhow!We are on a mission to help you become better at English. I was looking through my drafts and realized I didnt send this to you already. We are still awaiting a response regarding issue X. I don't have the rep to downvote, but I would consider any use of "sorry" (or equivalent) followed by "but" (or equivalent) bad usage. This use is more rare and would need more context. For example: I do appreciate that you are busy and I hate to trouble you again, but we are having trouble with X. I appreciate your previous assistance with X. Apologies for only just getting back to you. Get it corrected in a few minutes by our editors. They owe you the apology, if any is to be made. Move on with the email. 4How to apologize professionally in an email. Hope you didnt mind the wait shows that you know that someone had to wait for a response. I'm sorry that there was a delay, We allows you to show that the business is sorry, but its less personal. I didn't expect that a real editor, not AI, would check my text. Improve your English! Get it corrected in a few minutes by our editors. has additional information.". ${ company.industry} sorry for the wait. You now have access to all of our awesome content. Has depleted uranium been considered for radiation shielding in crewed spacecraft beyond LEO? Talk about this later. Did the Golden Gate Bridge 'flatten' under the weight of 300,000 people in 1987? Furthermore, he has teaching experience from Aarhus University. Avoid the phrase "we need" or "I need" since that can sound demanding: "The information will allow us to [do this or that]. lindsay bronson height,